Mobile Friendly Interface Changes

by Chastin Reynolds

Posted on 03/06/2015 03:00 PM

IWS just released a new site-wide header for the BriteCore policy administration system. Offering a sleek new look, the header is designed to help maintain consistency and usability throughout BriteCore and BriteQuote. Those who have access to the site will enjoy the updated look featuring fresh, new icons for each module along with the recently redesigned BriteCore logo.

Users have always been able to access BriteCore’s website via mobile and tablet devices, but the new header has been modified to meet modern scalability and usability requirements for mobile users. This becomes increasingly valuable to our carriers as more and more devices come online. Benefits of this minor overhaul are as follows:

  • Responsive Design. We've migrated our header icons from graphics to flat icons, helping us maintain a simple, more responsive design. Check out all the reasons why this is important.

  • Mobile First Support. The images we have been using in BriteCore are aesthetically appealing but rather slow to display. As we moved toward mobile-first support for many screens, the header was taking as much time to load as the entire rest of the web page. On an iPhone, over 4G, the image-based header took about 500ms to load by itself before any other content displayed on the page. The new header takes less than 50ms, creating an even snappier mobile experience for carriers and their customers.

  • Flat Design. Pretty much everything since iOS7 and Windows 8 has been moving toward flat design, using solid colors in place of gradients and drop shadows. We have started following the flattening trend so our software continues to look modern. Now that the icons are rendered as a font, we can allow carriers to upload their own fonts and colors to BriteCore and float the icons over the colors in the future.

Image: New BriteCore Header

State National Fire Insurance Now Live on BriteCore Policy Admin System

by Chastin Reynolds

Posted on 02/04/2015 09:00 AM

SPRINGFIELD, MO (February 4, 2015)—Intuitive Web Solutions, LLC, a leading provider of insurance software, is pleased to announce that State National Fire Insurance Company has successfully implemented BriteCore, a fully managed cloud-based solution that offers policy administration, claims management, underwriting rules and rating, agent quoting and inquiry, contact management, billing, imaging, printing, data warehousing and reporting. State National Fire now has access to new technology that can help improve the efficiency of their current business operations.

State National Fire began their BriteCore implementation on October 1, 2014. “From contract execution to go-live processing, their project has progressed steadily,” says Justin Cimino, Project Manager at Intuitive Web Solutions. “In fact, their implementation timeline has been the shortest yet, a tribute to the hard work and dedication of their team. We expect strong, consistent growth from State National Fire Insurance over the course of our partnership.”

State National Fire Insurance Company is located in the northwest corner of Louisiana. Guided by professionalism and integrity, the company works to help customers obtain insurance that appropriately manages their risks. State National Fire is committed to connecting policyholders with coverages that are both right for them and their budget.

ABOUT: BriteCore offers comprehensive functionality that’s both easy to configure and simple to use. It’s flexible infrastructure allows carriers to customize their solution to meet the specific needs of their company. Carriers who implement BriteCore have instant access to resources and technologies that allow them to respond to a wide variety of business demands with accuracy, speed, and agility.

To learn more about BriteCore, visit

Upcoming MSO Techology Conference

by Chastin Reynolds

Posted on 11/17/2014 08:00 AM

Image: Phil Reynolds

For the first time this year, MSO, Inc. is offering two full-day educational seminars on technology in the insurance industry. Members from BriteCore are attending and speaking at the event on Wednesday, November 19, 2014 in Jamesburg, NJ.

Mobile technology is changing the way we do business, and it's time for insurance carriers to develop an action plan in order to stay relevant. Phil Reynolds, CEO of BriteCore will share insight into the rapid growth of mobile tech and provide attendeees with a clear concept of what good mobile apps look like for customers.

About: Mutual Service Office, Inc. (MSO) is a rating and statistical bureau created by and for small to mid-size insurers. They offer a full line of property and casualty products and services that are designed to give carriers the information and flexibility they need to succeed. Small to mid-size insurers rely on MSO to provide them with an easier, more profitable way to underwrite risks.

Halifax Mutual Reaches Major Milestone on Path to IT Transformation

by Chastin Reynolds

Posted on 11/13/2014 09:00 AM

SPRINGFIELD, MO (November 13, 2014) –– Intuitive Web Solutions, LLC, leading provider of insurance software, is pleased to report that Halifax Mutual Insurance Company has successfully implemented the BriteCore policy administration system. Halifax Mutual is using BriteCore to manage daily operations and provide superior access to agents and insureds.

Halifax Mutual Insurance Company was founded in Enfield, North Carolina in 1947. Since it’s founding, the company has committed itself to providing quality service, security, and stability to the state of North Carolina. Halifax currently offers a variety of coverages for farm and home owners, as well as coverage for hog and poultry houses. It is the company's goal to meet the needs of all North Carolinians whether they are up in the mountains or down by the ocean.

Over the last few years, Halifax Mutual has carried out several strategic plans for engaging clients and providing the best customer service to agents and insureds. BriteCore has played a key role in this transformation by offering high configurability, flexibility, and functionality.

“In terms of accessibility, BriteCore has significantly improved the rate at which information is exchanged between customers and agents,” says Lori Clay, CEO of Halifax Mutual. Clay adds, "Agents can initiate quotes, endorsements, payments, and loss notices via the BriteQuote agent portal, and Halifax Mutual receives immediate notification from BriteCore. This assists our company by improving the proficiency and reciprocity of our customer service, creating a more instantaneous and multidimensional dialogue with our client base."

IWS welcomes Halifax Mutual into the BriteCore community and looks forward to a long-lasting partnership with the North Carolina carrier.

ABOUT: BriteCore is a fully managed cloud-based solution that offers policy administration, claims management, underwriting rules and rating, agent quoting and inquiry, contact management, billing, imaging, printing, data warehousing and reporting. To learn more about BriteCore, visit .