BriteCon2016 Vendor Open Sessions

BeachRe Open Session

Open Sessions added an extra element to BriteCon2016. The first breakout session was hosted by Beach Re, a reinsurance broker out of Burlington, NC and BriteCore's CIO, Chris Reynolds. The two companies have been working together to develop better reinsurance reports. The thought process surrounding this partnership is to allow BeachRe access to the BriteCore system for clients who use BeachRe for their reinsurance program. The partnership provides an opportunity to obtain better information for renewals which reflects greatly on the overall reinsurance program and the pricing associated with the information gathering. Beach has the ability to dissect the information gathered which will allow reinsurers greater opportunity to properly evaluate the risk. Several BriteCore clients are currently using Beach Re and this partnership will be tremendously beneficial for those clients, as well as future relationships that could evolve from the unique partnership.

MassPrinting Open Session

Mass Printing is a vendor used to outsource a company’s daily print. BriteCore clients Leatherstocking and Panhandle Farmers Mutual jointly worked with Mass Printing for over nine months to develop a process by which BriteCore clients could outsource their daily print job to MassPrinting. During the BriteCon2016 breakout session, participants discussed how development occurred and the progress made toward integration. MassPrinting is the first vendor to complete their own software integration using BriteCore's API. An achievement both companies are very proud of.

At the beginning of September Panhandle Farmer's Mutual launched a partnership with Mass Printing with tremendous success. Two weeks later Leatherstocking also went live with Mass Printing with similar results. During the breakout session, which was very well attended, discussion occurred regarding the following topics:

  1. Development – The unique opportunity for MP to be handed the API from IWS allowing them to write their own integration has created seemingly a higher level of integration that should make ease of launch much easier for future BriteCore clients. Through the efforts of Leatherstocking and Panhandle jointly with MP the integration occurred to a level that should make future launches occur with minimal effort.

  2. Daily Process – Both Leatherstocking and Panhandle have realized a considerable reduction in the time spent daily handling what would have been the processing of the mail. For Panhandle the time has been cut by approximately 75%. Leatherstocking shares similar results. The process went from reviewing the print job, dealing with printer woes, stuffing envelopes, processing the postage and getting the mail to the Post Office to reviewing the print job from the daily report generated by BriteCore and clicking a few buttons to release the mail. The solution has been a tremendous transition.

  3. Return on Investment – This was discussed during the session and truthfully, at that time, it was too early to provide good results. It appears that the ROI will occur in a reasonable period of time. However, after going live and seeing the tremendous result, Panhandle and Leatherstocking would make this switch by knowing what they know now even if it was a break even or small expense to outsource the daily print job. Since the meeting, Panhandle has received their first invoice from MP for September and the numbers came in under expectation and if this month was any indicator the ROI for Panhandle should occur in under 18 months.

IVANS Open Session

This session discussed the downloading of policy data into an Agency Management system. The original integration with BriteCore was with NxTech who recently was purchased by IVANS. Several companies were using the NxTech download system with mixed results. Based on information gathered, each BriteCore client may have a different setup which, in some cases, creates major problems. The purpose of this meeting was to focus on ways to enhance the user's experience.

Leatherstocking was one of the first companies to move to the IVANS platform due to the request of the majority their agents. The direct integration with IVANS has improved the performance and provides access to a user-friendly portal. IVANS purchased NxTech in January 2015, currently a joint effort has been made between IVANS and BriteCore to iron out the wrinkles for the download processing. Download is a technology that many Britecore clients would like to utilize, Chris Reynolds at Britecore has committed to improving and developing the download integration allowing all Britecore clients the opportunity to utilize this feature successfully. It is BriteCore’s plan to transition all current clients that are still using the NxTech processing over to the newly developed IVANS platform.